Privacy Policy

Introduction

Lead Community Credit Union ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services.

Information We Collect

Personal Information

• Name, address, phone number, email address
• Social Security number or taxpayer identification number
• Date of birth and government-issued identification
• Employment and income information
• Account numbers and transaction history

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Usage patterns and preferences
• Cookies and similar technologies

How We Use Your Information

• Process transactions and maintain your accounts
• Verify your identity and prevent fraud
• Communicate with you about your accounts
• Provide customer support
• Comply with legal obligations
• Improve our services and website
• Send marketing communications (with your consent)

Information Sharing

We may share your information with:

• Service providers who assist us in operating our business
• Regulatory authorities as required by law
• Other financial institutions with your consent
• Law enforcement when required by law

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of this privacy policy

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (555) 123-4567
• Email: info@leadccub.online
• Mail: Privacy Officer, 121 South Church Street, George Town, Grand Cayman KY1-1104, Cayman Islands